Terms & Conditions

  • Terms and conditions apply. Offers are valid while stocks last. 
  • Pre-Order for Galaxy Z Fold4 5G, Flip4 5G, Watch5 Pro, Watch5, Buds2 Pro from 10th August, 9pm to 1st September, 11.59pm
  • Pre-Order Galaxy Z Fold4 5G, Flip4 5G, Watch5 Pro, Watch5, Buds2 Pro and receive it from 26th August onwards.
  • First 200 orders will received their orders from 26th August by 12pm.
  • Redemption card and Trade Up card might be deliver in a seperate package.
  • Pre-Order the Galaxy Z Fold4 5G and get $300 e-voucher and 50% off 2-year Samsung Care+ Screen Care
  • Pre-Order the Galaxy Z Flip4 5G and get $250 e-voucher and 50% off 2-year Samsung Care+ Screen Care
  • Pre-Order the Galaxy Watch5 Series and get $60 e-voucher 
  • Pre-Order the Galaxy Buds2 Pro and get $40 e-voucher 
  • E-Voucher can only be use on samsung website
  • All free gifts are to be redeem from Samsung App

  • Terms and conditions apply. Offers are valid while stocks last. 
  • All free gifts color will be random and cannot be chosen.
  • Lazada reserves the right to refuse to award reward and/or prizes without pior notice to any customer.
  • Lazada reserves the right to change, delete, or add on to terms and conditions of this contest at any time at our discret, without pior notice. In the event of the inconsistencies between these terms and conditions and other marketing collaterals, these terms and conditions shall prevail.
  • Samsung Online Store refers to Samsung website. Not Lazada Official Store. 
  • Samsung Online Store Voucher redemption made via Samsung Member App from purchased Galaxy S series device (1 redemption per IMEI) . 
  • Gifts are while stocks last and Samsung reserves the right to replace any gift with another item.  
  • Gifts are not exchangeable for cash or other items, in full or in part. 
  • Samsung does not represent or warrant that any product or product colour featured will be available at the time of purchase. 
  • Colour and model availability may vary by retailer. Check in-store for colour and model availability and other details. 
  • Promotions are available for end-consumers only; not valid for trade, corporate or bulk purchases. 
  • Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms. In the event of a refund, the retail price of the gift(s) shall be deducted from the final refund amount. 
  • Samsung reserves the right to amend these terms and conditions and/or amend or withdraw the promotions at any time without prior notice and without assigning any reason.  
  • Lazada reserves the right to change these terms & conditions without prior notice. 
  • Lazada reserves the sole right to refuse to award rewards and/or prizes without prior notice to any contestant for any reason, in particular where contestants have behaved inappropriately, whether through posting inappropriate remarks or images orotherwise.  
  • Samsung does not represent or warrant that any product or product colour featured will be available at the time of purchase.
  • Colour and model availability may vary by retailer. Check in-store for colour and model availability and other details.
  • Promotions are available for end-consumers only; not valid for trade, corporate or bulk purchases.
  • Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms.  In the event of a refund, the retail price of the gift(s) shall be deducted from the final refund amount.
  • Samsung reserves the right to amend these terms and conditions and/or amend or withdraw the promotions at any time without prior notice and without assigning any reason.
  • Lazada reserves the right to change these terms & conditions without prior notice.
  • The Voucher is as stated and is non-transferable and not-for-sale. No cash alternatives will be offered. If due to circumstances beyond Lazada’s control, Lazada is unable to provide the stated voucher or any part thereof, Lazada reserves the right to substitute the prize with an item of equal or greater value, to be determined at the Lazada’s sole discretion.

Mobiles & Tablets Trade Up Programme T&Cs

  • Samsung Trade Up programme (“Programme”) is only open to (i) Singapore residents who purchase an eligible Samsung device from the Samsung Official Store on Lazada, also known as LazMall, (ii) aged 18 years and above, and (iii) who have a bank account in Singapore.
  • The Programme is provided by PC Dreams Pte Ltd (“PC Dreams”) as an independent third party. Please note that additional trade-in terms may apply between PC Dreams and Programme participants upon confirmation to proceed with the trade-in.
  • The actual trade-in value of the trade-in device will depend on the device’s actual condition. To participate in the Programme, participants must bring their device to any Samsung Experience Store for evaluation and quotation. The trade-in value will be determined by PC Dreams at its sole discretion depending on the device model and condition, and the trade-in value quoted by PC Dreams is only valid at the point of quotation. For the list of defects that will affect trade-in value, please see www.lazada.sg/samsungtradeup
  • To participate in the Programme, ALL of the following must be presented at any Samsung Experience Store:
    • Trade-in device (reset to factory default settings, with all personal data deleted and SD card, if any, removed);
    • Newly purchased eligible Samsung device (“Eligible Samsung Device”);
    • Proof of purchase of item;
    • Original trade-up voucher (“Voucher”), which will be delivered together with item;
    • Original identification document [to verify personal details of participant, as required under the Secondhand Goods Dealers Act (Cap. 288A)].
  • The IMEI/Serial Number of each Eligible Samsung Device utilised for the Programme will be recorded, to prevent duplicate use. Samsung and/or PC Dreams reserves the right to reject any trade-in where the Eligible Samsung Device IMEI/Serial Number has previously been utilised for the Programme.
  • This Programme is only applicable for purchases of Eligible Samsung Devices within the same category as the trade-in device, i.e. trade-in of a smartphone is only allowed when an eligible Samsung smartphone is purchased, whereas trade-in of a tablet is only allowed when an eligible Samsung tablet is purchased. Refer to www.lazada.sg/samsungtradeup for full list of eligible trade-in devices. Samsung reserves the right to amend the list of eligible trade-in devices and their respective maximum trade-in values at any time without prior notice.
  • Payment for the Eligible Samsung Device must be made in full or installment approved to be eligible for this Programme.
  • Programme is applicable to end-customers only; not trade, corporate or bulk purchases.
  • Each customer is entitled to 1 Voucher per Eligible Samsung Device purchased, up to a maximum of 3 Vouchers per transaction (even if more than 3 Eligible Samsung Devices are purchased in that single transaction).
  • Voucher is valid for 60 days from the date of purchase of the Eligible Samsung Device. No extension of validity period is allowed and any unutilised Voucher will be forfeited.
  • Voucher is not exchangeable for cash or kind.
  • Voucher is for single use only, and cannot be used in conjunction or in combination with any other vouchers, promotions, discounts and/or offers unless otherwise expressly stated.
  • Voucher is deemed void if damaged or defaced. Samsung will not be responsible for and will not replace any lost, stolen, damaged, defaced, expired and/or voided Voucher(s).
  • Voucher may not be transferred, assigned or sold to another party. Any attempt to do so will automatically render the Voucher therein null and void.
  • Samsung reserves the right to reject Programme participation by persons whose details do not match the proof of purchase document(s), if Samsung suspects the Voucher to be false or tampered with in any way, or if Samsung otherwise believes in its sole discretion that any of these Terms and Conditions have not been complied with.
  • Product returns to Lazada shall be valid only if the relevant product is returned together with the voucher(s) and free gift(s) (if any). All returns are additionally subject to the terms and conditions found on https://www.lazada.sg/terms-of-use/.
  • Physical Trade Up card(s) must be presented at point of trade-up. Digital versions of the Trade Up card e.g. screenshots not accepted Customers will need to bring newly purchased device at point of trade-up. Original box not required.
  • Customer who bring sealed units in-store for Trade Up will be requested to unbox the device for IMEI/ serial number collection. Samsung Trade Up team reserves the right to refuse trade up service(s) to customers who do not unbox the device.   
  • Customers may be required to provide in-store proof of purchase (in-app/ email invoice) to verify date of purchase. Customers may be requested to:
    • Log into shopping app & account and show in-app orders page AND/ OR 
    • provide screenshots of app order page AND/ OR
    • sales invoice document attachment sent to customer email for desktop orders
  • Samsung reserves right to refuse Trade Up services to customers who do not comply with above terms and conditions
  • Samsung reserves the right to amend these Terms and Conditions and/or amend, suspend or terminate the Programme at any time without prior notice and without assigning any reason.

Trade Up Voucher T&Cs

  • Samsung Trade Up programme (“Programme”) is only open to (i) Singapore residents who purchase an eligible Samsung device from the Samsung Official Store on Lazada, also known as LazMall, (ii) aged 18 years and above, and (iii) who have a bank account in Singapore.
  • To participate in the Programme, ALL of the following must be presented at any Samsung Experience Store:
    • Trade-in device;
    • Newly purchased eligible Samsung device (“Eligible Samsung Device”);
    • Proof of purchase of item;
    • Original trade-up voucher (“Voucher”); and
    • Original identification document.
  • Each customer is entitled to 1 Voucher per Eligible Samsung Device purchased, up to a maximum of 3 Vouchers per transaction.
  • Voucher is valid for 60 days from the date of purchase of the Eligible Samsung Device. No extension of validity period is allowed and any unutilised Voucher will be forfeited.
  • Voucher is not exchangeable for cash or kind.
  • Voucher is for single use only, and cannot be used in conjunction or in combination with any other vouchers, promotions, discounts and/or offers unless otherwise expressly stated.
  • Voucher is deemed void if damaged or defaced. Samsung will not be responsible for and will not replace any lost, stolen, damaged, defaced, expired and/or voided Voucher(s).
  • Voucher may not be transferred, assigned or sold to another party. Any attempt to do so will automatically render the Voucher therein null and void.
  • Samsung reserves the right to amend these Terms and Conditions and/or amend, suspend or terminate the Programme at any time without prior notice and without assigning any reason.
  • For detailed Programme Terms and Conditions, please refer to www.lazada.sg/samsungtradeup.